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Faq's

General frequently asked questions

Here are answers to commonly asked questions about our service. Find information on booking, pricing, and policies. For any additional queries, feel free to contact our support team.

You can book a taxi directly through our website by clicking the "Book Now" button or by calling our customer service hotline.

Yes, we specialize in airport transfers to and from Charles de Gaulle (CDG) Airport with professional, on-time service.

Absolutely! You can pre-book your taxi for any date and time using our online booking system.

We primarily serve Paris, CDG Airport, and surrounding areas. Long-distance and custom trips are also available upon request.

Yes, all CDG Rider drivers are fully licensed, insured, and professionally trained.

Yes, you can cancel or change your booking by contacting us at least 24 hours in advance without any fees.

Yes, child seats and other requests can be provided if mentioned during booking.

We accept cash, credit/debit cards, and most major digital payment options.

Yes, CDG Rider operates 24/7 to meet your travel needs at any hour.

No hidden fees. Our pricing is transparent, and you will know the cost before your ride begins.

Your driver will be waiting at the arrivals area with a sign showing your name. You’ll also receive driver contact details after booking.

Yes, we offer comfortable group transport and corporate travel solutions with spacious vehicles and professional service.
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